June 15, 2026-For Immediate Release
FOR IMMEDIATE RELEASE
CITY OF TOWNSEND LAUNCHES NEW MOBILE APP TO STREAMLINE CITY SERVICES AND BOOST COMMUNITY ENGAGEMENT
June 15, 2026 — The City of Townsend announced today the official launch of a municipal app, designed to connect residents directly with local government services, news, and community resources. Available now for free on both iOS and Android platforms, the app marks a major step forward in the city’s commitment to digital accessibility and modernization.
Developed with user experience in mind, City of Townsend serves as a digital gateway for residents to stay informed and engaged. Key features of the app include:
- Real-Time Report-a-Concern: Residents can easily report non-emergency issues—such as potholes, broken streetlights, or missed trash collection—complete with photo attachments.
- Instant Notifications: Users can opt-in to receive critical alerts regarding local weather emergencies, road closures, and public safety updates as well as reminders for upcoming meetings and official city events.
- Community Calendar & News: Direct access to city council agendas, local event listings, and official announcements.
Quote from Mayor Prater: “Building on a commitment to promote good communication and enhance community participation, our goal is to make city hall accessible to everyone, right from the palm of their hand. Launching this app is a major milestone, and as we continue to add more information and resources to the platform, it will only become a more powerful tool for our community.”
Residents can download the app today by searching for “City of Townsend (TN)” in the Apple App Store or Google Play Store or by scanning the following QR Code:
April 11, 2025- For Immediate Release
Blount Partnership and City of Townsend Reach Agreement on Event Center Permitting
Over the past several weeks, the Blount Partnership and the City of Townsend have worked closely together to find common ground on permitting and operational matters related to the Townsend Event Center. We are happy to share that both parties have reached an agreement that moves us toward a positive outcome for everyone involved.
On March 29, the Townsend City Council reviewed and received public comment on the parameters of an agreement for coordination with the Smoky Mountain Tourism Development Authority regarding the Visitor and Event Centers located in Townsend. The City Council approved a motion for the Mayor to enter into such an agreement. The Blount Partnership’s Smoky Mountain Tourism Development Authority Board of Directors reviewed and approved the agreement at its April 8 meeting.
Approval means bill SB 0965 /HB 0980 which would authorize a tourism development authority, like the Smoky Mountain Tourism Development Authority, to petition for de-annexation of municipal property, was withdrawn from consideration by the Tennessee General Assembly.
Bryan Daniels, President and CEO of the Blount Partnership, shared, “We deeply appreciate the collaborative approach taken by Mayor Prater and the City of Townsend. This agreement reflects our mutual dedication to supporting local growth and making sure the Townsend Event Center continues to be a valuable community resource.”
Townsend Mayor Don Prater added, “This is the result of open communication and shared goals. By working together, we are helping ensure that the Visitor and Event Centers remain a lively and welcoming place serving residents, visitors, and local businesses as a harmonious part of our community .”
April 3, 2025- For Immediate Release
Update on Agreement between City of Townsend and Smoky Mountain Tourism Development Authority (Blount Partnership):
As authorized by the Board of Commissioners on March 29, 2025, the City of Townsend worked to finalize and enter into an agreement with the Smoky Mountain Tourism Development Authority regarding special events. The agreement is pending ratification by the SMTDA Board. Additional information will be shared when the agreement has been signed by all parties. HB0980 and SB0965 have been taken off notice by the bill sponsors.
For Immediate Release
